Tom and I were looking for a place to post on the Paul Taylor site about how pleased we are with our home, but couldn't find a place to post. So thought we'd write a note to you expressing our gratitude.
We purchased our home Sept. 2018 here in Breezy Hill sub-division and just completed the 11 month warranty process a month ago. That 11 month warranty process was the smoothest we've ever been through. There were only minor details to correct, nothing major – it is such a solid, well-built home. Richard was wonderful at getting the few items we noticed quickly scheduled for repair and keeping the repair people on track.
This was the 4th time we'd purchased a new home (our first Paul Taylor) and by far, this was the easiest. All of the Paul Taylor staff are professional, courteous and knowledgeable. Kudos to Paul Taylor for great work building a home and hiring such talented staff/workers.
Tom & Ronda
I am writing this letter to express my gratitude for the service provided by you and your team. It has been about a year since. We moved into our new home.
Both my wife and I are physician and have very little time to check the things during the construction of a new home. However, we would like to mention Doug from the sales department who has helped us tremendously during this process of building our new home. I must say that he is perfectly suited for this job and he has been very through row and takes his time to explain things. He has a great personality and very personable. He answered all of our questions and made all our requests possible including a fish tank in the wall. Also, He made possible the prayer room where we requested to have custom seats that came out great.
We will be referring our friends and family to your company for the great work you all provide.
Doug was always responsive in a timely manner, courteous, and professional.
Doug was very professional and kept us updated.
Brian was very helpful, understanding, and efficient.
We closed a few months ago. I'm also a Real Estate Broker who worked with numerous builders in the DFW and Houston area.
I must inform you that you have a great builder on your team. Brian went above and beyond his scope of responsibility to make sure the consumers are happy. I admire his integrity and work ethics. He is by-the-book and got things done with such elegance and professionalism. One thing most builders lack is taking accountability for mishaps. I truly was expecting Brian to be the same but boy, he proved me wrong. That was extremely refreshing!! You would be a fool if you let him leave your team. He is, by far, THE BEST, builder I've ever worked with.
It's been months since we've closed, and he is still following up with us to make sure everything was ok. How awesome is that?!?!
Thank you for having such a wonderful guy.
Glynn is amazing too.
He listened and guided us through the entire process.
Kirt is amazing and built a beautiful home. He listened and was very responsive
Doug is attentive and very detailed. He shower great concern through the whole process. I'd work with him again.
Doug has been great, always friendly and helpful!
Glynn remained incredibly accessible and approachable despite our constant hovering and pestering. He is fantastic!
Kirt always followed up with us and made the corrections and fixes. We asked for.
Glynn was wonderful, he made the decision to purchase easy, worked though the planning process with us so well and was on top of any concerns or questions throughout the build.
Gary and Kirk are great to work with!
Glynn has a great eye for detail and wonderful ideas to help accommodate any requests that came up
Kirt came through for us and made sure we were satisfied with our home
Glynn was very explanatory and patient
Kirt is Awesome! Patient and a high attention to detail.
Doug was very courteous and knowledgeable
Rickey was very cooperative and enjoyed working with
The salesman was exceptional!
Brian went over and Above all expectations. He was Amazing!!
Glynn was awesome! We found him professional, highly intelligent, and kind. He was on top of everything and if we ever decide to buy another home. We would always want Glynn. We trust him and that says a lot.
Glynn was Excellent
Kirt was a great contractor to work with. Always on time with completion of our home. Always good with updating us.
Glynn and Brian were awesome to deal with. Very helpful and professional
Worked with us on all our concerns. Was always reachable even on his days off.
Rickey was very approachable, friendly and easy to work with
Michael has been great to work with.
Brian was awesome! Very efficient, pleasant and makes stuff happen
Doug is an excellent salesman, serving his client well