Current Homeowners

Warranty Request

Please take the time to complete the following information.
Service appointments are available form 8:00 a.m. to 4:00 p.m.
Monday through Friday. Thank you for your cooperation.

We welcome your requests for warranty service. We do have procedures for various types of service requests that have been set up to minimize the amount of time required to respond and complete your service requests and to maximize our overall level of customer satisfaction.

After your request has been received it takes approximately 48 hours to respond (with the exception of emergencies). For a list of warranty contact numbers, please refer to your blue warranty book.

If you are unable to process your request by email please call our warranty line at: 972.732.7800 ext. 351 or you may download the PDF warranty document and fax your request to: 972.732.7827

Online Warranty Request Form

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